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Frequently Asked Questions
QUESTIONS
- Will PowerGuard products protect my equipment from a lightning strike?

- What are the differences between the PowerGuard (PG3701) and the Power Filters (CPF3500, CMP3901, and CMP3903)?

- Why do I need to use a PowerGuard when I have a Filter?

- I understand the basics but how does the PowerGuard Protect?

- How does the Professional Series Filter Protect?

- What load can the spike arrester and filter support, can I plug a multiple outlet Power Board into the device?

- I have an Earth Leakage Circuit Breaker on my house, why do I need anything else to protect?

- The electrician who installed my ELCB has recommended and fitted a Surge Protector on the distribution board and says that’s all I need, but having read the info on your website there seems more to it, what should I be doing?

- I have a complete Home Office with PC, and a new Flat Screen Monitor and Multi Function System; I have the Pro Series CMP Ultra 2 single outlet filter and originally connected my PC to that, what about the other equipment?

- Can I use a double adapter on the protective devices?

- I have a Note Book Computer that has an external AC/AC Power Pack and I was given to understand that I don’t need Power Protection, but a colleague had his Note Book destroyed recently while travelling. What can you recommend?
I have a Note Book Computer that has an external AC/AC Power Pack and I was given to understand that I don’t need Power Protection, but a colleague had his Note Book destroyed recently while travelling. What can you recommend?

You haven’t mentioned the suspected cause of the damage, so I will cover a couple of issues. Note Books use an external Power Supply for supplementary power to the battery pack, and to provide a means of recharging the battery pack. While the configuration gives a degree of separation from the AC Mains Power, Note Books are not impervious to power related damage, in particular when travelling where power can be suspect.

The problem is that if you are on the road or abroad and you lose your Power Pack you can be dead in the water, the power Pack is still susceptible to Power related damage in the same way as internal power supplies, protection is often better than cure.

More often than not, damage to Note Books and PC’s are sustained via the Modem, which connects to the Telephone line, and a Surge finds its way in via the telephone connection and Communications Port.

What about my wireless connection, you say? If you have blue tooth you are probably OK, if not and you are using an “Airport”, then you can end up with a great organiser until you can replace the business end of the “Airport” kit.

Again protection is better than cure and makes good sense. Weighing in at less than 200gms and at less than AUD$200.00 we recommend the Note Book Modem Protector (NB3903) if you travel abroad (as it can protect on all international AC Voltages, read specification before using), and we recommend the Computer Modem Protector Ultra2 (CMP3903) for Australia and New Zealand.

 
 
 
 
 
 
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